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ON THE ROUTE BICYCLES - LINCOLN SQUARE
2338 W. Lawrence Ave. • Chicago, IL., 60625
“I would have to say the Paul is one of the nicest guys in any of the area shops.
I live down the street so I come in here quite often. I don't spend a ton of money
here, but the employees have always been friendly and courteous to me. They have
a good selection of accessories and bikes. Some of the other area shops may have
more bikes, but On the Route has the major bicycle types covered. They have kids,
hybrid, single speed, fixed gear, mountain, etc. Everything you would expect from
a bike shop in the midwest. They have all the main accessories covered too: Helmets,
locks, racks, shoes, etc. As far as the mechanics go, I am an experienced bike mechanic
so I do my own repairs. I did have them remove some headset cups that I couldn't
get out myself and they did it while I waited. I come in quite frequently for small
parts, chain lube, shifter cables, etc. and the mechanics have always been very helpful.
I have and will continue to recommended this shop to lots of people. Personally,
I have never had a bad experience here. Every employee I've met has been courteous
to me. If you feel the customer service isn't up to par, just have Paul help you
.” - Connor W. - Chicago
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“I stopped in 20 minutes prior to them closing and they were more than accomodating
and saw to it I was back on the road immediately. I was praying I didn’t have to
leave my bike with them and they saw to it they stayed after the closing bell and
couldn’t have been more helpful or friendlier! Jose is an absolute pro and a class
act! Thank you so very much On The Route!”
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